The shipping costs, as specified in the order form, must be paid by the buyer. The buyer will also be responsible for the risks of loss and/or damage to the goods once they have been shipped from Album di Famiglia. For the shipments to Extra UE countries, customs clearance fees as well as any accessory charges, of whatever nature, are the responsibility of the purchaser. Every return must be pre-authorized by e-mail prior to sending merchandise back. Returned merchandise must be unused and in original packaging and tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the clients at their cost. Clients are responsible for return shipping charges.
We don’t refund shipping charges. All discounted merchandise is final sale, we don’t accept returns or changes. We don’t accept returns from Extra UE countries.
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